Developper account : BEST OF TOURS LTD
App name : BestOf Edinburgh
for any request including the use and deletion of your personal data, please contact us : contact@bestoftours.co.uk
1. **Introduction**
Best Of Tours Ltd ("we", "us", "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of the Best Of Tours mobile application (the "App"), including any content, functionality, and services offered on or through the App.
By using the App, you agree to the collection and use of your information in accordance with this policy.
2. **Information Collection**
The types of information we may collect or that you may provide when you download, install, register with, access, or use the App include:
- Personal Information: We collect personally identifiable information, such as your name, phone number, email address, image, video and other details that you voluntarily provide.
- Usage Data: We collect data related to your use of the App, such as the features you use, the pages you visit, the emails or other communications you view and the time, frequency, and duration of your activities.
- Device Information: We collect information about your mobile device, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
3. **Use of Information**
We use the information we collect to:
- Provide, maintain, and improve our App.
- Understand and analyze usage trends and preferences.
- Respond to your inquiries and fulfill your requests for services.
- Communicate with you about our services and provide you with updates.
- Personalize your App experience and tailor content to you.
4. **Geolocation Data**
Our mobile applications may also collect real-time information about the location of your device, as long as you allow us to do so through your device permissions. If you do not want us to collect this information, you can turn off the location services for the mobile application located in your account settings or in your mobile phone settings.
5. **Use of Geolocation Data**
The reason we collect geolocation data is to enhance your user experience and to provide tailored services. Specifically, we use geolocation data to:
a. Customize our services: Geolocation helps us provide personalized content relevant to your location, such as local attractions, tours, and restaurants.
b. Improve our services: We analyze the data to identify trends, manage our applications, track user movements around the application, and gather demographic information about our user base as a whole.
c. Assist in troubleshooting: If you encounter issues with the application, having access to your location data may help us resolve them more effectively.
d. Security: We may use geolocation data to protect the safety and security of our users and services, by detecting and preventing fraud and managing risk.
6. **Information Sharing and Disclosure**
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- Service Providers: We may disclose information to third-party vendors and service providers to provide us with services related to the App.
- Compliance with Laws: We may disclose information if we are required to do so by law or if we believe that such action is necessary to comply with a law or to protect and defend the rights or property of Best Of Tours.
- Business Transfers: We may share or transfer information in connection with a merger, acquisition, reorganization, or sale of assets of the company, or in the event of bankruptcy.
7. **Data Security**
We use reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, the internet is not 100% secure and we cannot ensure the security of your personal information.
8. **Third-Party Links**
Our App may contain links to other sites that are not operated by us. We have no control over these linked sites and we are not responsible for the privacy practices of these sites.
9. **Children's Privacy**
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
10. **Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy.
11. **Contact Us**
If you have any questions about this Privacy Policy, please contact us at: contact@bestoftours.com
Last updated: July 3, 2023
This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application.
What kind of data is collected?
Our company collects the following set of data and information:
How is the data collected?
You provide our company with most of the data we collect, we collect data and process personal data and information when:
Our company might also receive data and information indirectly from the following sources:
How will we use your data?
Our company collects your data so that we can:
If you agree our company will share your data with partner companies so that they may offer you their products and services:
When our company processes your order it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.
How is the data stored?
Our company securely stores your data in France (Europe).
Our company will keep your data for a year. On this time period has expired, we will delete your data by a year.
Marketing
Our company would like to send you information about products and services of ours that we think you might like as well as those of our partner companies:
If you have agreed to receive marketing emails or communication you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes or giving data to other partners working with our company.
If you no longer want to be contacted for marketing purposes you can contact us at: marketing@bestoftours.co.ukData protection rights
Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:
If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail: marketing@bestoftours.co.uk
Privacy policies of other websites or third-party
Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on Sept. 2022.
Contacting us
If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercice one of your data protection rights, please contact us at: marketing@bestoftours.co.uk
Send us an email at:
Contacting the appropriate authority
If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at:
https://www.cnil.fr/fr/contacter-la-cnil-standard-et-permanences-telephoniques
Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit. This privacy policy describes what information is made available to our company and how that information is used and retained and provides information on:
If you have any question or suggestion for its improvement, please let us know at marketing@bestoftours.co.uk
Information you give us
You do not have to provide our company with any personal information or create a user account to access information on our website and/or application.
Also when you visit our website the following information is automatically received and stored by servers:
Third-party websites
Our company’s website and/or application might contain links to other websites, our privacy policy applies only to our website so if you click on another website you must read their privacy policy.
How information is used
If you choose to provide us with information we may use that information to contact you, respond to your message or provide information or services you requested.
We use data you provide and automatically generated data for statistical analysis to assess what information is of interest to users and system performance. This allows us to make general improvements to our site. We may also use your information in order to detect, prevent and respond to security issues and harmful activities on our website and/or application.
Sharing of this information
Information you choose to share with our company may be treated as public information.
Our company uses a third-party analytics provider (such as Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies. We have also limited the provider’s ability to see your full IP address.
Within our company we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position.
We do not use or share your information for commercial purposes and except as described above, we do not exchange or otherwise disclose this information.
Link to external websites and third-party
Our website may link to other websites created and maintained by other private and/or public organizations and individuals. When you follow a link to an external site you are leaving our website and are subject to external site’s privacy and security policies. Our company does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on an external site.
Security
Our company takes reasonable precautions to protect our site and information. For example we restrict access to personally identifiable information to employees, contractors and vendors subject to non-disclosure requirements.
Our company also uses commonly used practices and technical controls to protect the information in our possession or control. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the internet, using firewalls and intrusion detection systems and maintaining strict technical controls and procédures to ensure data integrity.
We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.
Updates do this privacy policy
Our company will revise or update this policy from time to time, if we make significant changes to how we handle personal information we will post changes to the policy on our site and change the date at the end.
Updated on Sept 2022
When you visit Best Of Tours apps, we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how he uses our services.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
For further information visit allaboutcookies.org
Cookies are used for user identification and proper assignment of historical user data collected during previous visits.
Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on its device. However this may affect the operation of our services or even result in its blocking.
As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We can use different type of cookie or tracking technologies while you are visiting our website and/or application:
How to manage cookies?
You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.
Here are some of the main explanation on how to delete cookies on your browser: https://support.google.com/chrome/answer/95647 (Chrome); https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); https://help.opera.com/en/latest/security-and-privacy/ (Opera); https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions: 1) iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 2) Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 3) You might want to download the DAA mobile AppChoices application to control behavioral advertising online.